What does Return on Investment mean?
Return on Investment (ROI) is a measurement of performance that helps in calculating the efficiency of an investment. With the help of ROI, you can directly measure the amount of return on a specific investment.
ROI is one of the major factors that can decide your business growth. To calculate the ROI, Salesforce offers a CRM Benefit Calculator to give you an essence on your business growth. It also gives the idea of where you should make changes if you want to expand the business ROI further.
How can a Salesforce consultant help in increasing your ROI?
It is recommended to hire an expert Salesforce consultant if you want to implement Salesforce to the full capacity. Salesforce consulting companies help in deciding the budget as well as the timeframe that will go into the Salesforce implementation.
Let us have a look at a few benefits of hiring a Salesforce consultant and how they can aid in accelerating the business ROI:
- Salesforce consultants offer solutions for every complex problem related to configuration, setup, and customization.
- Hiring Salesforce consultants helps in saving a lot of time that goes into training and training expenses as well, which can be put to better use.
- Salesforce consultants help you follow the best coding practices to implement Salesforce. This reduces the chances of failure and enhances quality and stability.
- After you are done with the implementation process, the consultant can provide continuous support and customization options to enhance productivity and efficiency.
Is Salesforce implementation possible on your own?
Salesforce implementation can definitely be done on your own. Apart from the implementation, Salesforce customization and setup can also be easily achieved. Salesforce consultants are hired to enjoy the maximum benefits of Salesforce. A consultant has complete knowledge of the technical competencies that are required to manage complex business problems.
How does a Salesforce consultant help in implementing Salesforce successfully?
Here are a few reasons why one should hire a Salesforce consultant for a successful Salesforce implementation and an increased ROI, eventually.
1. Provides a proper implementation plan:
It requires a good amount of time to design a thoroughly detailed implementation plan. If you have experienced project managers who can manage CRM implementations then you don’t need to worry at all. But if not, then you might need advice from Salesforce consultants who can come up with a proper implementation plan quickly. Such plans can be further customized according to each unique customer’s needs.
2. Suggests best practices for Salesforce implementation:
Expert Salesforce consultants help you follow best industry practices when implementing, customizing, or testing the CRM. This way, you can put your company on the right path to optimize the system entirely.
3. Helps with a quick setup configuration:
If done with the help of a consultant, setting up and configuring Salesforce become easy. Experts know where to make alterations exactly, how to revise the settings, and how to configure security settings in order to make the CRM more secure.
4. Focuses completely on consulting services:
If your company decides to work on the Salesforce setup and customization on your own then your team will have a lot on the plate. This will increase their workload and divert them from managing other business processes. It is better to hire a Salesforce consultant who can have a focused approach towards Salesforce consulting services and deliver expert solutions on time.
5. Encourages user adoption:
With the help of a Salesforce consultant, you can improve user adoption which will eventually lead to enhanced business performance. They can also help you be well-equipped with all the tools and techniques that are important to carry out proper maintenance of user adoption.
Before you decide to go forward with a Salesforce consultant, jot down all the problems you want to solve at the technology level and business level, both. Be realistic and have thorough research when choosing between hiring a consultant or doing it internally. With the right Salesforce consulting company and a practical vision of your company’s future, you will witness decent growth in the business ROI.
Source: Nuvem Consulting, Winklix, JanBask
Pratyush Kumar
