In the first part of the series of blogs on the Field Tracker App, we introduced the features of the app and how it helps Salesforce® users in seamless tracking of field data on a single interface! Apart from this, it helps in resolving issues related to data retention, auditing experience, and operational efficiency. Users can now track over 80 objects and track the ‘user’ and ‘campaign’ objects as well in the latest release.
Field Tracking in Salesforce® has been one of the most extensively used features on Salesforce®. And what gets used the most, ends up getting most scrutinized for its features, abilities, efficiency, and performance. Isn’t that how life works?
Are you getting overworked with duplicate cases? Is your customer support team struggling with user dissatisfaction or high service cost? Are you finding it difficult to work with high priority cases? Are there any unrelated issues resulting in workplace inefficiency? Chances are your company is suffering from case mismanagement. In the CRM dictionary, a ‘case’
Native Salesforce Apps Native Salesforce apps are those apps that are developed on the Force.com development platform without any external server or code. In other words, it means that the data occurs in the Salesforce app from a customer’s Salesforce instance and not from any third-party app integration. As there is no data coming from,
It is very well known that the amount of customer data is increasing rapidly every minute of every day. One cannot just manually explore data alone and know each trend or test multiple hypotheses. Handling and managing this enormous data is no less than a challenge which is only increasing the importance of analytics further.
