December 6, 2016
Pratyush Kumar
Salesforce
Views:
19,914
Ever since the launch of Community Cloud in the year 2013 it has received overwhelming responses from business ranging from small startups to big enterprises. Customers have completely transformed their businesses by building amazing portals, massive communities and mind-boggling mobile website. These efforts have eventually catered to address various business issues like solving the queries
October 6, 2016
Pratyush Kumar
Salesforce
Views:
18,950
Customer Relationship Management(CRM) continues to grow and with this rapid development comes the ever rising demand of deeper and seamless interaction with the customers. With the Salesforce Winter ’17 release, we are just about to witness the same. The world’s #1 CRM now sets its foot to become the world’s smartest CRM by introducing AI,
July 12, 2016
Ajeet Singh
Salesforce, Tech
Views:
11,176
Best in class customer service is one of the dire necessity of this hour for any business to flourish. In today’s connected world creating a memorable customer experience is imperative. There has been a seismic shift from, when customers used to shop depending solely upon product features or price. Customers tend to convert depending upon
December 10, 2015
Pratyush Kumar
Salesforce
Views:
21,637
Salesforce is the most used customer relationship management (CRM) tool around the world. However the market for a tool that is ‘CRM only’ is limited. A business faces a hundred different problems and therefore need a hundred and one different solutions. The extra one does the job of predicting future problems. So in an effort